I am frustrated and upset with the slow pace of response, but at least the Government of South Sudan’s Mission in Washington, D.C. now says it has passed the message along to the national government.
The evening of October 16, I phoned the Head of the GOSS Mission in D.C. at around 7 p.m. EST. I left him a voicemail message to call me back, but he failed to do so. Next morning at 11:30 a.m. CST, I called the office again to reach either the Head of the Mission Mr. Gatkuoth, or Mrs. Jehan, the Office Manager. However, the person who picked up the phone asked, “Who are you?” in a rude marner, not a Sudanese way, in my opinion.
Anyway, after asking me who I wanted to talk to, I answered Mr. Gatkuoth or Mrs. Jehan. He told me to wait.
So, I waited for almost ten minutes and no one picked up the phone. I hung up and called again ,and Mrs. Jehan picked up the phone and not the receptionist. I was already frustrated with the length of the waiting time. Mrs. Jehan said, “Oh, I tried to pick up the phone but you had already hung up the phone then.” With my frustration, I reminded her that I have waited for more than ten minutes and no one picked up the phone. They already knew who I was, and they were trying not to talk to me because they knew what I was going to say.
After I asked her what the Mission was doing in regards to my nieces, Mrs. Jehan says, “Oh, we have already sent the message to the GOSS in Juba.” So, I asked when did that happen? She says, “Can you please wait a bit?” Sure. She came back and says, “I don’t know, but can’t you please wait again?” I waited, and she came back again and says, “The Head of the Mission is the only person who does that, and I don’t know who he sent the message to.”
I asked her questions: Are you telling me that the Manager for the office doesn’t know what the Head of the Mission does? And when did he (Ambassador Gatkuoth) sent a memo to the Juba, especially the name of the person and the date of the memo? She says, “Can you please wait?” and I waited.
She came back and says, he sent them on October 15 th to the office of the President to the name of Dr. Luka Biong Deng, Minister for Presidential Affairs. And she added, the Head of Mission had talked and informed the President already, according the Mrs. Jehan.
Lastly, I asked her if the Head was there…she paused and said, “He isn’t around now, but I can leave him a note?” So, I left her my number to let the Head call me. MORE TO COME SOON.